What value does a Unified Communications solution add to your organisation?

Communication is vital to a successful organisation. As the world moves towards a virtual future, new Unified Communication solutions are causing a massive shift in how companies structure themselves in the commercial world.

It's no secret that many businesses are already using Microsoft Teams to improve their workflows and boost productivity. BusinessOfApps reported that Microsoft Teams had an almost 400% growth in usage from November 2019 to April 2020!

So, how are companies utilising the powerful range of new Unified Communications systems to their full potential? What is the best Unified Communication system for your business?

In this article, we'll take a look at how solutions like Microsoft Teams are benefiting organisations worldwide, and how you can get started with them today.

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What is Unified Communications (UC)?

In the digital age, teams are looking for better ways to communicate and collaborate. This is especially important in remote or hybrid working environments.

UC platforms allow a business to unify all of its communication methods into one app. With UC, you can combine a range of different comms channels into one neat platform. These channels include:

• Voice Chat
• SMS/Instant Messaging
• Emails
• Video Conferencing
• File Sharing

The internet is now more powerful than it was in the 1990s and 2000s - an era that has defined the now archaic infrastructure of the pre-virtual office.

Gone is the world of clunky conference calls and Microsoft Lync - platforms like Microsoft Teams can now do all of the above, and more.

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Why is Unified Communications Important for Modern Business?

In a world that is ever-changing, it may seem like UC are just a flash in the pan to remedy the current situation. However, the reality is, that businesses are getting more technologically inclined, and any business not willing to rise up to the occasion is in danger of falling behind.

What are the key benefits of an app like Microsoft Teams?

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• Improved efficiency and flexibility: UC allow for businesses to be more flexible and efficient, and increase productivity and workflow. Forrester found that Teams can save its users up to 8 hours per week in productivity.
• Increased simplicity and ease of communication: UC also simplifies the communication process, streamlining a whole system to one accessible interface. Without having the mess around with other applications, it's much easier to find the information that you need when you need it.
• Reduces cost: Most UC solutions are based in the cloud, and services such as Microsoft Teams are much more cost-efficient than traditional comms handsets and internal messaging servers. Furthermore, if you have one platform that integrates multiple channels, you won't have to spend money on multiple subscriptions.

UC are crucial for successful remote working as they enable the whole team to stay in the loop - no matter where they are.

CIPD found that working from home increases productivity. A system like Microsoft Teams provides the backbone for a good home working solution, meaning that your employees can work in the way that suits them best.

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What is The Best Unified Communication Solution?

According to BusinessOfApps, Microsoft Teams is the most popular business communication service in the world - and for good reason! 

Being an industry leader, Microsoft Teams is the backbone of communications in many businesses and organisations worldwide. And, there is no signal of this trend slowing down.

With Teams, business can:

• Hold virtual and hybrid meetings using video conferencing
• Create IM groups for individuals and teams to communicate
• Collaborate easily with integration with Microsoft Office tools. Imagine editing a presentation in real-time whilst on a video call. You can do that in a few clicks with Microsoft Teams!
• Share important documents and files with team members through SharePoint integration.

Microsoft Teams is included in the Microsoft 365 subscription package. Those businesses already using Microsoft's products will find Teams in place.

To keep accounts secure, Teams also offers multi-factor authentication and data loss prevention tools to prevent data leaks.

This system is also incredibly flexible. The application can fully replace your existing communication systems, or can be used as a supplemental service for your Microsoft Office workspace.

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Bring Your Business into the Virtual Era with Unified Communications

UC platforms are an essential tools in our modern business kit. With all the added benefits of streamlined systems, easier communication, and higher productivity, UC provide a superior service for your business without breaking the bank.

Nows the time to get started on a UC tool like Microsoft Teams. Get in touch with Typetec today and we'll show you how to get started.